Can't get to user profile - server error

[QuicksilverDragon]

https://search.literotica.com/search.php?type=story

 

[scribe_m]

I'm having a similar problem - I can't edit my profile. When I try, it just takes me to the edit account area where you can change your email and such.

Same on Google Chrome. Windows 10 Home. Thanks for looking into this issue!

 

[scribe_m]

(Sorry, can't find the edit button.)

Also, Lit will sometimes kick me out of being logged in, so I have to log in again.

Happens when I'm taking some time to post a long reply when writing a story in the SRP forums.

 

[Farmer42]

https://search.literotica.com

Gives me the internal server error.

Same.

 

[Farmer42]

I can run sucessful tracert's and pings to search.literotica.com, so I know I'm resolving the DNS and hitting your servers. So it deffo looks like a database query issue

 

[Glavitar]

and one more for the list of all the above issues.
can't get to literotica.com/my
searches give errors
all the logout links did no good
reset my password
nothing works

 

[Manu]

https://search.literotica.com

Gives me the internal server error.

Thank you. You mean accessing the search home page itself, not doing a search? What is the exact error message, can you copy and paste it here.

Thank you again and sorry for the issue.

 

[Manu]

Same.

Can you copy and paste the server error you are seeing?

Thank you for the help.

 

[jaF0]

When will we be able to edit forum profiles again?

 

[blackvengeance]

It doesn't return anything specific just "Internal Server Error."

Are you not seeing any errors in the logs?

 

[QuicksilverDragon]

Thank you. You mean accessing the search home page itself, not doing a search? What is the exact error message, can you copy and paste it here.

Thank you again and sorry for the issue.

Accessing the search page itself. I click on either search link (Search Members or Search Stories) and I get a blank page with, "Internal Server Error" at the top.

This in addition to being unable to access my Profile page.

 

[Farmer42]

It doesn't return anything specific just "Internal Server Error."

Are you not seeing any errors in the logs?

This is what I'm seeing. There is no error code given.

 

[siblah01]

Same problem

same error various browsers

 

[Glavitar]

Is there anymore info we can give to help get this solved faster?

Due to this issue I am unable to get to my list of authors I follow to check for updates, I am falling behind on my reading.

 

[Rovingasian]

agree with glavitar!

please do let us know one way or the other

 

[HomefrontWitness]

Was this figured out yet? Having the same issue as the other people in this thread.

 

[blackvengeance]

Rollback?

@Manu - you mentioned deploying an update before all this started. Is there any chance you can try rolling that update back?

 

[QuicksilverDragon]

It's fixed! I don't know what you did but I can access both my Profile page and Search now. Thanks!

 

[Manu]

Thank you to everyone for the information on the issue. We think we have tracked it down and fixed it. Please try logging in again and let me know if you are still having the issue.

Sorry it took so long, it required a very specific set of circumstances to trigger this issue. We were only able to find it by working closely with several very helpful Lit members.

 

[Rovingasian]

Thank You

so grateful that it's been fixed...

 

[HomefrontWitness]

Fixed, thank you. What was the problem in the end?

 

[Misshotndeep]

My profile still dosesn't work.

 

[Glavitar]

Woot! I can get in again, thanks much!

 

[Misshotndeep]

It sends me to the password/ email page. *

 

[scribe_m]

It sends me to the password/ email page. *

Same here. ):

Lovely avatar, Miss!