WinXP/IE6 help - please?

[Xstatic]

And the week started out so well...

I've just got myself a new PC (leaves my Win98 chugger for dead! ) and I've been doing a little mucking about (especially with games ), but I've discovered something a little odd...

I tend to do a fair amount of on-line banking with my credit union, and they use a java applet to run their web banking. I never had any problems with IE5 - just hook up to the site, enter my details and away! I just tried it for the first time with IE6, and this happens:

"Your browser does not support Java applets. You need a Java-capable browser such as (wait for it...) Microsoft Internet Explorer..."

When I saw this, I started looking in my security options in IE6 - and the ONLY option mentioning Java is ENABLED! IE6 help has absolutely NOTHING mentioning Java, and the Microsoft site as altogether TOO MUCH (can't find the needle I'm looking for in all that hay...)

IS there something I'm missing? Should I be calling my PC tech and begging/pleading/abusing him? Can any guru out there help?

(Note: I am not yet interested in changing browsers - besides, I hear Firefox has some niggles with Java...)

 

[Kiss Me]

HI Xstatic. One of my friends ran into this same problem when she upgraded as well. I went sniffing around for her and from what I gathered she needed to get the Java Virtual Machine...... I downloaded it for her and she can now access all those sites. Don't ask me why though, I just did what all the little help messages told me to. I've cut and pasted the help off the WAW Credit Union site, see if this helps you. It's a huge file though, so hopefully someone else has a smaller solution for you.


Microsoft Windows XP (XP) operating system


If you are using the Microsoft XP operating system and Internet Explorer displays a white screen and no more after logging in to Internet Banking, you should first ensure that you have the JIT option ticked in Internet Explorer: Tools menu, Internet Options, Advanced tab. If this was not ticked then you should select it by clicking the box. You must then restart your computer to activate the JIT option.

If you run the Microsoft Windows XP (XP) operating system on your personal computer and the JIT option is not listed on the advanced tab, it is probable that Microsoft Corporation has not supplied software known as a Virtual Machine for Java (JVM), with your version of XP. Your PC requires a JVM to use the internet banking service.

Microsoft supplied a JVM with earlier versions of its Microsoft Windows operating system but discontinued the practice with Windows XP. However, Microsoft has configured XP to alert you when you load a web page that requires a JVM, and invites you to download and install it. If you reject this download request, you may not receive the download prompt again.

To download a copy of the Sun JVM please follow the steps below.

1. Go to the following link: http://www.java.com/en/download/manual.jsp and click the "Windows (Offline Installation)" Download button (the second yellow download button from the top).
2. Choose "Save" when prompted. Save the file in a location on your Computer and write it down as you will need to go back to this location once the download is complete.
3. Once the download has completed, double click the file and follow the on screen prompts. After installation is complete, restart your PC.

 

[Xstatic]

Hello Kiss

I'm downloading that file now - and now that you have mentioned it, I can vaguely recall the reason... Microsoft got into legal trouble over this, IIRC (using their 'own' version of the Java VM rather than the licensed version... or something like that)

Mucho thanks, Kiss - and see you in Aussies...

 

[DemonOuterverse]

I would actually advise once you install Sun's JVM, to ditch MSIE for all but updating Windows.

Using it opens you to a lot of problems like spyware, malware, and these new JPEG Viruses. I'd recomend using Mozilla Firefox over IE since the only sites that actually require you to use MSIE are owned by Microsoft and the Windows Update service.

I know you're not looking to change, but you really should. The problem you heard about Firefox are when sites are still using Microsoft's butchered version of Java, which I have never run across since making the switch myself.

Also sites that use PNGs look a ton better since Firefox can display transparencies correctly.

http://www.getfirefox.com/