likes2watchU
I need a nap
- Joined
- Jun 6, 2009
- Posts
- 15,421
I always have to call b/c of how the "plan information" is available online.My mom told her doc that she is at her quota for learning new stuff so don't expect her to use mychart. If you need something....call
They stopped mailing hardcopies years ago (decade or two??). But my employer always has the plan status as "under review" which limits what gets surfaced online.
I call, discuss - then ask them if they could please email me that section of the plan. It sometimes takes 1-2 days, but they always send me what I need. Then I have it for my appointments so the providers know what my plan covers.
Feels like the long way around the park to me, but I get what I need and that's my bottom line.